The voice-CRM layer your Vertafore AMS360 setup is missing.
Long-standing enterprise AMS for mid-large independent agencies. Where it stops short: Producer activities are sparse — limiting what you can report on. AgentLog closes that gap — every policyholder call becomes a structured update inside Vertafore AMS360, no typing required.
What Vertafore AMS360 does well
- Carrier downloads
- Accounting
- Service workflows
Where AgentLog fits
AgentLog standardizes producer call documentation across the agency in AMS360.
Vertafore AMS360 vs AgentLog at a glance
| Capability | Vertafore AMS360 | AgentLog |
|---|---|---|
| Lead routing / pipeline UI | Yes — its core strength. | No — keep using Vertafore AMS360. |
| Post-call voice capture | Limited or manual typing. | Yes — one tap, structured output. |
| Speaker diarization (multi-voice transcripts) | No. | Yes (Deepgram nova-3). |
| Insurance-aware CRM extraction | Generic notes. | Yes — contacts, opportunities, stages, tasks. |
| Drafted follow-up text | Manual. | Drafted from the parsed conversation. |
| Review-before-apply gate | — | Yes — nothing writes until you approve. |
Frequently asked
Is AgentLog a full Vertafore AMS360 replacement?
No — AgentLog is the voice-capture and CRM-update layer. Most teams keep Vertafore AMS360 as their CRM and use AgentLog to remove the post-call typing that Vertafore AMS360 doesn't solve.
What does AgentLog do that Vertafore AMS360 doesn't?
Producer activities are sparse — limiting what you can report on. AgentLog records, transcribes, extracts insurance signals, and shows a review screen — then writes structured updates back to Vertafore AMS360.
Will it work with Vertafore AMS360 integrations?
AgentLog produces structured contact, opportunity, task, and activity payloads designed to feed CRMs like Vertafore AMS360.
What does it cost compared to Vertafore AMS360?
AgentLog is priced per active user. It's designed to be additive to your existing CRM — pay for AgentLog for the voice layer, keep paying Vertafore AMS360 for the CRM features you already use.
Other Insurance CRM alternative pages
Keep Vertafore AMS360. Add the voice layer.
AgentLog is built to be the voice-capture front-end for the CRM you already pay for. Get the structured CRM updates you'd write — without writing them.